RETURNS OR EXCHANGES SHIPPING & PACKAGING PROCEDURES

RETURNS SHIPPING INSTRUCTIONS & PACKAGING PROCEDURES

All items being returned must be properly packaged with bubble wrap protection and returned at the customer's expense.  All exchanged products returned are available for a store credit only towards new products, and only IF such returned product(s) are in an unopened & unsealed  condition, and also the bottles and labels remain in new condition. 

It is your responsibility to ensure the product labels are not disturbed or altered prior to sending the returned products, otherwise such disturbed or altered labels on returned products for store credit are assumed to have been opened and will not be provided store credit.  Remember when returning products for store credit please ensure proper protective packaging around each product’s glass or other breakable bottles, and add the correct amount of filler material to take up remaining empty space within the boxes.   When you return products, please return them via USPS (United States Postal Service), FedEx, or UPS to: 

Clinical Nutrition Centers
101 SMITH DRIVE
SUITE 7

CRANBERRY TWP, PA 16066
ATTN:  Returns Department 

Customer Phone calls are answered when possible from Monday-Friday 12:00-4:00 PM Eastern Standard Time (USA) when our staff is able to answer incoming telephone calls.  If our staff is working with another telephone call we cannot answer the phone at that time.  Please leave a detailed message and staff will return phone calls or inquires as soon as possible.

For faster communications, we direct you to first attempt a contact via emailing us by using the email access provided to you once you are logged into your account.  Another alternative is to perform a Live Chat when the Live Chat box is available.

So please log into your account first and search for the area or feature allowing you to send an email message.  Use this method to contact us for quicker customer service. 

Toll-Free Office Telephone: 855-326-8449  Calls only taken between 12:00-4:00 PM M-F when staff is available to take a call, excluding Holiday weeks.

EMAIL:  admin@clinicalnutritioncenters.com

Office Services: Functional Medicine diagnosis and treatments, Nutritional consultations and Bio-Energetic Meridian Assessments

Address: 

CLINICAL NUTRITION CENTERS
101 SMITH DRIVE
SUITE 7
CRANBERRY TWP, PA  16066

We reserve the right to allow store credit exchanges for products ordered.  Please contact us by TELEPHONE before making your returns and expecting full refunds for exchange requests.